Concierge Risk Management

• Enhance your insurance and risk management program with our proprietary concierge service
• A dedicated senior account executive works as part of your team, following your directives
• Creating an information nexus for your insurance and risk management program

Client service is the single most important characteristic that separates Pipino from everyone else. The foundation of our culture as established by our founder Donald P. Pipino 60 years ago is our commitment of resources to providing our clients the finest insurance and risk management professionals to assist them in their daily operations. From defining risk to working with lenders and partners to assure insurance and risk management issues do not impede a deal, our experienced personnel function as a part of your risk management team. That is what we have now defined as “Pipino concierge risk management.” To begin the process, we assign a strategically chosen account executive dedicated to you and then build your account team to your specific needs. Our services are organized around the functional specialties of:

• Account oversight and strategic planning
• Coverage placement and risk transfer
• Alternative risk strategies and their associated financial components
• Claims management
• Safety and loss control
• Certificate of Insurance monitoring and third party risk transfer
• Administrative and technical support services needed in association with the above services

These highly-trained individuals are experts in their selected disciplines and provide the support needed to accomplish the following objectives which are part of your comprehensive risk management program:

• Identifying and assessing potential liability risks associated with your risk exposures
• Developing appropriate strategies to mitigate, limit, transfer, self-insure, or third-party insure the potential risks identified through collaboration with your in-house team
• Implementing the programs, procedures and protocols developed under your direction
• Monitoring and measuring these established programs, procedures and protocols to evaluate their cost and corresponding effectiveness on a continual basis, making adjustments as necessary

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