Concierge Insurance And Risk Management

“We are knowledgeable and responsive professionals dedicated to building and maintaining relationships with our clients that cater to each client’s specific needs. This ‘Pipino Culture’ is engrained into every team member and is what sets us apart from the competition.”

– Mary Pipino, CPCU, President & CEO of Donald P. Pipino Company

The Pipino concierge customer service concept means each client is assigned an account executive who implements the client’s strategic plan and bears the ultimate responsibility to ensure that all the client’s expectations are met.

With Pipino’s concierge concept for insurance and risk management, you receive the personalized service you deserve. We guide you through all facets of the insurance and risk management process, making sure you understand all options available to you. Recommendations as to which options are best suited for your unique situation are then presented. Often overlooked by traditional insurance brokers, services such as claims management, safety and loss control engineering, third party risk transfer compliance and alternative risk strategies are also evaluated for their cost-benefit effect as applied to your situation.

Once your insurance and risk management program is established, we work independently or as part of your in-house risk management team, whichever you prefer, to orchestrate its successful on-going operation. We then monitor progress for timely, on-target results, making adaptations to changing situations as necessary. We are always available to answer your questions without the worry of being charged excess fees for these types of consultations. This goal-oriented approach ensures that you are able to navigate the complexities of risk management and insurance with confidence and ease.

Complementing the “service aspect” of our concierge insurance and risk management concept, we keep you informed on the most current developments for products and services pertinent to you. Just like the concierge at your favorite hotel or the maitre d’ at your favorite restaurant, we make “the impossible” happen for our clients. We have the right connections and time-honored relationships beyond the reach of the traditional broker.

Rest assured, whatever the situation, your Pipino team will be with you every step of the way.