FAQs

What role does insurance and risk management play in a sound financial plan and why is it important who I choose for these services?

Every business and every individual have risks which need to be evaluated and addressed in order to minimize exposures and potential losses. If you’re not properly covered, you could be vulnerable to significant exposures, monetary losses, or both. Your insurance and risk management professional should be well-versed in all aspects of insurance and risk management so he/she can assist you in selecting the right techniques for each exposure. Visit the Understanding the Total Cost of Risk page for more information.

How can you help me improve my current insurance and risk management program?

At Pipino, we examine your current coverages and all other factors relating to your risk profile. We then apply the expertise and specialization of our team members from various disciplines important to controlling your total cost of risk. Those disciplines include: coverage placement, alternative risk strategies, claims management, safety and loss control engineering, and contractual risk transfer, to name a few. From the information gathered, we craft insurance and risk management costs into meaningful formats that assist you in making important business decisions.

What products and services does Pipino offer?

Pipino provides products and services related to Insurance Coverage, Alternative Risk Strategies, Claims Management, Third Party General Liability Claims Administration, Safety and Loss Control Engineering, Contractual Risk Transfer and Certificate of Insurance Monitoring, Risk Management Support, Audits and Consulting. Learn More >

How do I know which services you offer are best for my situation?

We specialize in customizing insurance and risk management programs that respond specifically to your needs. To learn more, please visit the Products and Services section or call 1.800.726.8177 to schedule your complimentary insurance consultation.

What is your service model?

Every client has a dedicated account service team whose members represent the various insurance and risk management disciplines associated with their account. Your team is available by phone or email during business hours and on an extended basis as needed. Visit the Concierge Insurance and Risk Management page for more details.

If I already have an insurance broker that I am satisfied with but want to purchase some of your services, can I do that?

Yes. Many of our services are offered a la carte. We can also work with your current broker, depending on the situation. Visit the Pipino Partners page for more information.

Can I outsource my risk management needs more cost-effectively as opposed to creating an in-house team?

Yes. While our services are cost-competitive versus internal staffing, we also offer a higher degree of technical and industry-specific expertise relating to the many complexities associated with insurance and risk management. We are able to draw upon a wider knowledge base to develop your solutions using credentialed and licensed professionals.

Do you only handle businesses?

At Pipino, we provide both commercial and personal risk management products and services for your home, vehicles or personal belongings, to name a few.

If I have a claim, how do I report it?

Contact your Pipino customer service representative.

How do I request a quote for your services?

Call us at 1.800.726.8177 or visit the Contact Us page.